At E.ON we’re working hard to help tackle fuel poverty head on and help vulnerable groups get all of the help and support they need.
Fuel poverty is an issue we take very seriously- latest Ofgem reports show we’re one of the UK’s top two suppliers in terms of social spend.
At E.ON we’re working hard with vulnerable groups, NGOs and community groups to better understand fuel poverty in the UK and find ways to help more customers to manage their energy and offer them all of the support they need.
Working with these partners, we target our activity to reach those that most need help to understand energy and the positive impact being efficient can have on their homes.
We have a long-standing relationship with Age Concern, delivering community energy projects to older people and have also focused our employee volunteering activity on working with local charities and groups that support vulnerable people.
We support our vulnerable customers through our different social propositions. For instance, our StayWarm social programme supported around 25,000 of our vulnerable customers last years through a subsidised fixed price.
We also have our CaringEnergy programme providing a ‘one stop shop’ for our vulnerable customers, including benefit entitlement checks and energy efficiency advices and this year; we’ve given advice to over 14,000 people.
