Talking Energy Affordability

• Our Responsibilities
• The Issues
• Cleaner coal
• Renewables
• Affordability
• New nuclear
• Climate change
• Energy efficiency
• Fuel poverty
• The future of energy
• Issues Tracker
• 2010 Performance
• 2009 Performance
• 2008 Performance
• What We're Doing
• How we do business

The Issues

Affordability

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• The Issue
• What we’re doing
• What you’re saying

Energy needs to be affordable as well as reliable and lower carbon but no single source of energy can meet all of these needs.

Keeping energy affordable as well as reliable and lower carbon is a huge challenge for the energy industry in the UK. Add to that the fact that we have to replace a third of our power stations in the next 10 to 15 years, and there are clear implications for the cost of energy.

Wholesale price and demand have an impact on energy prices, Many homes in the UK are of poor quality and more needs to be done to help people insulate their homes, and to protect against heat loss to reduce energy bills.

There are many different tariff options available to customers for their energy usage and it’s important to make sure that each household is on the tariff which best suits their energy usage. But more needs to be done to protect vulnerable groups and to help people become more energy efficient too

To keep energy affordable we monitor energy prices and work hard to ensure that people have all the information they need. We’re also helping people to save energy too

We are giving away £20m worth of cavity wall and loft insulation to E.ON customers aged 70+ or on qualifying benefits. In addition, we are giving free cavity wall and loft insulation to households claiming Pension Credits and claimants of Child Tax Credit where the relevant income is less than £16,190 – whether they’re an E.ON customer or not. Installing both cavity wall and loft insulation saves up to £340 a year. We reduced both our gas and electricity prices this year and continue to monitor wholesale prices closely

We also removed the surcharge for our gas prepayment meter customers and brought their prices into line with our standard prices although these are more expensive for us to support.

Read what people are saying about affordability.