Talking Energy Terms and Conditions

Terms & Conditions

Legal Notice: conditions of use of the E.ON Talking Energy website

E.ON UK has made all reasonable efforts to ensure that all information through E.ON UK's website on the Internet is accurate at the time of inclusion, however, there may be inadvertent and occasional errors for which E.ON UK apologises.

E.ON UK makes no representations or warranties about the information provided through this website, including any hypertext links or any other items used either directly or indirectly from E.ON UK's website and reserves the right to make changes and corrections at any time, without notice. E.ON UK accepts no liability for any inaccuracies or omissions in E.ON UK's website and any decisions based on information contained in E.ON UK's website are the sole responsibility of the visitor. E.ON UK accepts no liability for any direct, special, indirect, or consequential damages, or any other damages of whatsoever kind resulting from whatever cause through the use of any information obtained either directly or indirectly from E.ON UK's website.

No information contained in E.ON UK's website constitutes or shall be deemed to constitute an invitation to invest or otherwise deal in shares or ADRs in E.ON.

E.ON UK is not responsible for the content of external Internet sites.

Any visitor to the E.ON UK website providing information to E.ON UK agrees that E.ON UK has unlimited rights to such information as provided and that E.ON UK may use such information in any way E.ON UK chooses.

Such information as provided by the visitor shall be non-confidential.

Company registration information

• E.ON UK plc
  Registered in England and Wales, number 2366970
• E.ON Energy Solutions Ltd
  Registered in England and Wales, number 3407430

Registered Office: Westwood Way, Westwood Business Park, Coventry CV4 8LG

Privacy Policy

In line with the Data Protection Act 1998 and current legislation, we have used the adequate levels of security for the data that you give us, and we have installed all the technical means possible to avoid the loss, misuse, alteration, unauthorised access, and theft of this data.

Your consent

By using this website, you consent to the collection and use of this information by E.ON. If we decide to change our privacy policy, we'll post those changes on this page so that you're always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell us what you think

E.ON welcomes your questions and comments about privacy. Please contact us at privacy@eonenergy.com

Cookies and their attributes

What are cookies?

Internet Explorer and other recent browsers have the ability to let websites store simple text files of information on their visitors' computers called "cookies".

Your browser will allow our website to save data in a cookie for future reference, but no other site will have access to that information. The data stored in cookie files remains between you and the originating website for as long as you leave the file on your computer. Cookies allow sites to do certain things like store user preferences, remember a username and / or a password so the user doesn't need to retype it each time they visit, or to follow a user's path across a website.

Eonenergy.com uses cookies to store a unique identifier on your machine so that we can use it to recognise who you are. The cookie won't hold any personal information. The unique identifier will be used by the website to retrieve details of your Customer Account Number and the E.ON products you have.

Can cookies damage my machine?

Many users are concerned about security and privacy risks associated with cookies. Some of these concerns are based on a misunderstanding of the way that cookies work. For instance, a website can only ask the browser to store information which is already available to the site.

What cookies can't do

Cookies:

• can't read your hard disk.
• can't obtain your login email address, or other information unless you volunteer the information.
• can't be used to create viruses or destructive programs on your computer.
• can't be used to instantly fill up your hard drive.