Talking Energy Our people

2010 Performance

Our people

Value and respect

Value our people

We value their contribution and respect their individuality. They all enrich our business and give us a key advantage in tackling the huge challenges we’re facing.

Partnerships

Our People Manifesto

More than employee/employer, our partnership provides a safe, inclusive environment, room to grow, progress and perform, that recognises and rewards their role.

Safety

Safety

Our Lost time injury frequency (LTIF) has been reduced and we have implemented driving safety, behavioural change and engagement education programmes.

Rewarding our people

Rewarding our people

We want to attract and retain the best talent. We treat people fairly and with respect and offer a range of flexible benefits, voluntary benefits and a good pension scheme.

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We can achieve nothing without the dedication and commitment of our employees.

We value their contribution and respect their individuality. The range of skills, experiences, outlooks and approaches they bring enriches our business and gives us a key advantage in tackling the huge challenges we’re facing.

Our philosophy is that the relationship we have with our colleagues is a partnership and in return for what our employees receive they can expect us to provide a working environment that:

  • Is safe and healthy
  • Is inclusive and makes individuals feel valued and respected
  • Encourages personal growth, lifelong learning and development
  • Encourages high performance
  • Recognises and rewards individuals’ contributions appropriately, including an attractive and flexible pay and benefits package
  • Engages employees in our cleaner & better strategy, so that they understand what we’re trying to achieve and the role they have to play
  • Embraces and manages change responsibly

If we make E.ON a great place to work, where employees feel valued, we’ll attract and retain the best people to provide our customers with the service they deserve and help us transform the UK into a low carbon society.

Illustrating our staff initiatives

Our lost time injury frequency (LTIF)LTIF is an indicator of health and safety performance and looking after E.ON’s people. for employees fell from 4.09 in 2008 to 3.09 at the end of 2010. We have developed nine Diversity workstreams headed up by senior leaders from across the business. These will develop actions and deliver improvements to the working environment and behaviours our employees’ experience.

We run quarterly PRIDE surveys that ask our employees a range of questions about working at E.ON. This gives us a regular update on how we’re regarded as an employer.

At least 2,500 colleagues dial in to a quarterly live question and answer session with our Chief Executive and his Board colleagues.

Despite our best efforts, the recession in 2010 saw the loss of around 600 jobs in our UK business, mainly due to restructuring in our retail and energy services businesses. Employees affected were consulted at every stage and those who did leave received severance packages as well as support in finding new jobs.

Value our people

2010

2009

2008

Lost time injury frequency (LTIF) (no. of lost time injuries/number of working hours in 12 month period x 1,000,000)- employees 3.09 3.24[9] 4.09
Total recordable injury frequency (Total number of injuries/working hours in 12 month period x 1,000,000) - employees 6.35 4.21 5.40
Headcount[10] (number) 16,637 17,599 17,480
Employee turnover (%) 15.6 12.9 17.0
Female employees as a proportion of whole employee base (%) 32 34 35
Ethnic minority employees as a proportion of whole employee base (%) 9.2[11] 8.8 9.0
Attendance (%) 96.7 96.4 96.5

[9]This figure has been restated to include all E.ON in the UK operations to allow comparability. The LTIF of 3.28 which was published and assured by PwC last year only included E.ON UK PLC.

[10]Headcount as at year end

[11]The total number of employees includes 12% for whom E.ON do not know their ethnicity and have not been counted as ethnic minorities. In 2010, E.ON has taken active measures to contact all employees with unknown ethnic background- significantly reducing the percentage of unknown. We have not received a response from 12% of those the employees, who are under no legal requirement to provide the information. Over the forthcoming year, E.ON will make further efforts to refine this data. E.ON is confident in the accuracy of the figure provided that has been derived from the underlying data system. However some source documentation was not available for external assurance testing due to the duration of time covered by the samples and some documentation having been destroyed to comply with data protection laws.